Knowledge Center

Human Resource leaders are often dragged into solving urgent, short-term issues. This is called “triaging” and it comes with the territory. Yet HR leaders also have to look ahead. They need to be able to see around the bend and anticipate what’s coming next.

Information holds the key to new products, better customer relationships and innovation that can change the progress of your business.

Many organizations recognize the need to improve their business processes and the benefits that result from process automation. Similar to the rise in the dependence upon and criticality of Enterprise Content Management (ECM) systems shown in the 2016 AIIM Industry Watch Report titled “Information Management – State of the Industry 2016”, fifty-five percent of respondents to this survey say Business Process Management (BPM) is significant (38%) or imperative (17%) for their business.

The European regulatory environment as it affects records retention and disposition is complex. Not only do you need to adhere to local laws governing records retention in every market where you conduct business, you also need to consider operational and business requirements and your organisation’s risk appetite. Companies face a new challenge driving the need to get retention and disposition right in the form of the new EU General Data Protection Regulation(GDPR), which comes into effect in 2018. Find out how having a solid records and information management programme in place now will put you in a good position to comply with the impending GDPR.

The information landscape is changing, putting new demands on your role. Today you need to go beyond reactive information management and take a more active role in leveraging technology, privacy and security initiatives, improving operational efficiencies, data analytics and extracting greater benefit from information stores. In this report, we explore the expectations that organizations have on information management professionals over the next 3-5 years and the skills required to stay relevant.

Iron Mountain and PwC have created the first-ever value index to measure how effectively businesses manage their information for competitive advantage.

A recent data archiving study, developed by IDC and sponsored by Iron Mountain, found that today's most successful organizations are using data archiving for more than traditional legal, compliance, and regulatory purposes. They are mining data archives to gain key insights that improve business outcomes across a range of areas, including improving customer service and enhancing revenue streams. The top 15% of companies surveyed generated more than $10 million in additional revenue as a direct result of mining their data archives over the past year.

A quick guide to help you plan, execute and benefit from a digitising programme.

As companies look to become more efficient, cost-effective and information secure, they are required to improve the way they manage and use these hard copy documents. Many businesses have developed a “hybrid” process, in which both digital and paper documents can co-exist.

Successful records and information management lets you plan, organise and take control of your organisation’s physical and digital records from creation, through active use to secure destruction, permanent storage or designation as big data. Your records retention schedule is the cornerstone of good records management. It is an important step not only in achieving compliance, but also in controlling costs and ensuring your information is available when it’s needed – regardless of where it is located.